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+44 (0) 1252 549 095


Tass Cable Management Ltd Terms & Conditions Of Sale


All orders for goods (the "Goods”) to be supplied by TASS CABLE MANAGEMENT Limited or any of its subsidiary companies as the case may (hereinafter referred to as the "Company”) are subject to these conditions of sale and the placing of an order by the buyer ("the Buyer) will constitute acceptance of these conditions.


Acceptance of order does not imply guarantee of delivery.

The company shall make every effort to supply as requested but cannot guarantee such and accepts no liability for loss arising from failure or delay in delivery.

Supply of goods may be withheld if accounts remain outstanding at time of dispatch.

Orders received over £200.00 net will be delivered free of charge Monday to Friday. Deliveries outside normal office hours and timed deliveries will be charged accordingly.

All orders received under £200.00 net will be charged carriage of £12.00.

It is the customers responsibility to check that the correct address and Post codes are supplied. Any failed delivery due to incorrect address details will be The responsibility of the customer. Any cost incurred by Tass will be charged to the customer.


Please note that POD’s must be requested within 6 months of delivery date, we are happy to search for any POD’s which fall within this timeframe at no charge. For POD’s Which fall outside 6 months a search fee of £15.00 will be levied. We will search for these POD’s on a ‘best endeavour’ basis if we are unable to locate the said POD’s we will not accept responsibility for non –delivery.


Requests for delivery updates and POD’s should be made via email to All customers’ orders are acknowledged by email or fax and are given a unique number which helps us locate your order at speed. Please keep your order acknowledgment until after you have or your customer has received the delivery.


  1. The company shall retain legal and equitable ownership of all goods supplied until paid for in full. The customer shall remain at all times fiduciary bailee of the firm.
  2. The customer is free to sell the goods supplied on the basis that the proceeds of the sale be allocated to the company in respect of any debt with the company.
  3. The customer’s power of sale shall cease if a receiver is appointed or an act of bankruptcy is committed.
  4. Notwithstanding clause 1 full responsibility for the goods passes to the customer upon delivery.
  5. The company makes no warranty or guarantee regarding information contained herein of its products and services.
  6. The information provided by the company is in good faith and is subject to change without notice or liability.
  7. It is the buyers responsibility to determine suitability of any products the entire risk associated with such information is entirely
    with the buyer.
It is every instance for the customer to satisfy himself that the goods supplied are correct and fit for the purpose for which they are required. The company accepts no Liability for faulty goods other than to replace the goods in question. Customers are required to inspect all goods to ensure they are correct. Under no circumstances shall the company be liable for any consequential loss of whatsoever nature, howsoever caused, arising out of defect in the goods or from the unsuitability for any purpose.

No liability can be accepted for the goods used outside the manufacturer’s recommendations. Where the company is asked for advice or recommendation it is to be treated as an opinion in no way constitutes a guarantee of performance. Qualified advice should always be sought.


TASS CABLE MANAGEMENT LTD will, free of charge within a period of 12 months from the Date of delivery of the goods replace such goods which are proven to be defective due to defects in material or workmanship. This obligation will not apply where the goods have been improperly altered in any way whatsoever or have been subject to misuse or any of the following:-
  • The goods have been improperly installed or connected.
  • Any maintenance requirements that have not been complied with.
  • The customer has failed to notify TASS CABLE MANAGEMENT LTD of any defect or suspected.
  • Defect with 7 days of delivery where the defect should be apparent on reasonable inspection.


Goods will only be accepted for return if purchased within the last 30 days and subject to our prior agreement in writing. Goods specifically ordered by the customer which are a non stock item will not be accepted for return at any time whatsoever. All unwanted and non faulty goods being returned will be subject to a minimum handling charge of 50% of goods value. Drivers have no authority to accept goods for return unless given by us. No goods will be credited unless they are returned in the condition in which they where delivered or collected.

All goods returned by customer’s must be returned to us carriage paid and at the customer’s risk.

The duty lies with the customer to inspect all goods at time of delivery. The company should be advised at time of delivery or earliest opportunity being no later than 3 days after receipt, of damaged and short delivered goods. A signed delivery note shall indicate that inspection has taken place. If no inspection is possible this should be indicated on the delivery note at time of receipt of goods.

Returns (Goods Return Number)

Goods returned for credit shall not exceed 1 month.

Requesting the return of goods shall be in writing informing Tass Cable Management of:
  1. The Quantity of goods to be returned:
  2. The Delivery Note No to which those goods relate:
  3. The Reason Why the Goods need to be returned
Tass then will issue a Goods Return Note (GRN)

The Goods Return Note should be returned with the goods by the customer failure to provide that note On the outside of the packaging will mean Tass will reject the goods concerned. Tass reserves the right to Reject goods that are not returned in the original undamaged packaging.

No returns permitted if goods have been partially or entirely disassembled, or physically altered, or permanently installed, affixed, attached, joined or added to, blended or combined with, or embedded within other goods or fitted to other goods, unless defective.


Unless otherwise agreed payment shall be due on the last of the month following month of invoice.
Settlement discount of 2.5% for all accounts paid within the above terms only.
The firm reserves the right to charge interest at the statutory rate on all outstanding accounts.
If legal action is taken to recover outstanding accounts the customer’s account will be closed immediately.


This condition applies if;-
  • The customer is in breach of any its obligations under these conditions: or
  • The customer has a receiving order in bankruptcy made against him or makes any arrangements with his creditors or, being a company, has a receiver, liquidator, administrator, supervisor or administrative receiver appointed over its property or assets or any part of them or if any order shall be made or any resolution passed for winding up the customer: or
  • The customer ceases, or threatens to cease on business: or
  • The company reasonably considers that any of the mentioned above will occur.

If this condition applies then the company may, without prejudice to its other rights or remedies, demand immediate payment by the customer of all unpaid accounts and suspend further deliveries and cancel this and any other contract between the company and customer without liability attaching to the company in respect of such suspension or cancellation and debit the customer with any loss sustained thereby.


The company shall be entitled to set-off any sum due to the supplier against any liability of the supplier to the company.(in either case howsoever arising and whether such liability is present, future or liquidated).


Notwithstanding any offer, quotation, tender and pricelist, orders are accepted on the express basis that the price payable for the goods will be our price ruling at the date of dispatch unless agreed in writing.

All prices are exclusive of VAT at the prevailing rate.


In the case circumstances beyond our control including strikes, riot, lock-outs, fire, break down of machinery, act of God acts or omissions of government or other authorities we reserve the right to cancel or suspend our contract with the customer without thereby incurring any liability whatsoever.


These conditions and any contract entered into in pursuance of them shall be construed and take effect in accordance with English Law.

Last updated: 07/05/2019


  • WE ARE MOVING! From the 27th August 2019 our new premises will be Roman House, Lysons Avenue, Ash Vale GU12 5QF. Click here to visit our contact us webpage.
  • Our new 2018 Trade Brochure with updated prices across our entire product range is now available to view electronically Click here. Note: New prices to come into effect from March 2018.
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